OVERVIEW
This website is operated by Aesthetic Salon And Spa. Throughout the site, the terms “we”, “us” and “our” refer to Aesthetic Salon And Spa. Aesthetic Salon And Spa offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or making a reservation with us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Cancellation Policy, Deposits & Late Arrivals
Strict 24-hour cancellation policy applies – We understand that clients may need to change or cancel appointments, should you do so we ask for 24 hours notice. Less than 24 hours notice will result in a 50% charge of the reserve service amount.
No shows will be fully charged at the reserve service amount.
Deposits – we reserve the right to take deposits from clients. Group bookings, treatments that are over 60 minutes and clients who have not shown up or cancelled last minute previously will be subject to a 30% deposit of the reserve service amount. Deposits are non-refundable subject to our cancellation policy.
During the Christmas period and summer peak periods we reserve the right to take full payment up front for all treatments and our cancellation policy will be extended to 48 hours’ notice.
Please note that if you are late for your appointment your treatment time will be reduced and the therapist may be unable to carry out the treatment for you at all and will therefore be subject to our cancellation policy.
No shows and cancellations less than 24 hours prior to your appointment will result in treatments being deducted from your course.
Refund and Re-do Policy
Please note that we do not offer refunds on our services. If you are unhappy in any way, please let us know as soon as possible – preferably before paying for your service and leaving the salon – and we will work with you to rectify the situation. We operate a re-do policy at Aesthetic Salon And Spa, which means we may offer to re-do your service for you within a set time scale free of charge if we feel it appropriate. As we have high costs to cover, including product, wages, time and utilities, this is our policy instead of offering a refund. You may be invited back into the salon so we can assess the problem and work with you. Please note that photos may not be accepted due to the difficulty of verifying when they were taken. In the event of us accepting a photo, the original photo information must be present, i.e. the date and time stamp.
Please Note
Medical Conditions: If you have any type of medical condition or allergies please be sure to mention it when you are booking your appointment OR while you are in Aesthetic Salon and Spa. Certain treatments may not be advisable for you . Also, before your treatment begins, let your therapist or esthetician know of any medical concerns. Tell the esthetician if you are wearing contact lens before your facial begins.
What are the side effects of Henna ?
Henna seems to be safer for most adults when used on the skin or hair. It can cause some side effects such as infammation of the skin(dermatitis) including redness, itching, burning, swelling, scaling, broken skin, blisters and scarring of the skin.
If you have any type of medical condition or allergies, please be sure to menion it to the ethetitician or any of our employees when you are getting Henna Tattoos.
